# SUMMARY OF CONTRADICTIONS AND INCONSISTENCIES

Tom Ronnkvist's Claims vs. Evidence

Claim: "I never received a computer"

Evidence: Tom visited NPC multiple times, picked up his original PC in July 2024, returned in September 2024 for HDD repair. The Pentium II system remains at NPC ready for pickup. Multiple emails show Tom acknowledged the project was ongoing.

Claim: "I never engaged you for additional work"

Evidence: Email correspondence from June-July 2024 shows Tom actively engaged, asking for updates, confirming the virtualization approach, and agreeing to provide MTI specifications.

Claim: "No contact since September"

Evidence: NPC sent multiple emails in April 2025 responding to Tom's refund demands. Tom's sudden April 2025 demands came after 7 months of silence from Tom, not NPC.

Claim: "I paid $900 and got nothing"

Evidence: The Pentium II system was purchased and assembled. Tom has received services including ISA card replacement, on-site visits, and HDD recovery. Labor charges remain unpaid.