
## DOC01: email communications\asking for refund in April months after I received last contact - we have been waiting for his replies and in custodianship of his PC and Adapters all this time.pdf

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Fwd: Computer From: Kyle Cantu (kyle@northpointcomputers.com) T o: admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 10:11 AM CD T Sent from my iPhone Begin forwarded message: From: Tom Ronnkvist <tom@drillpipeinc.com> Date: April 23, 2025 at 9:09:03 AM CDT To: Kyle Cantu <kyle@northpointcomputers.com>, Jose Sandoval <admin@northpointcomputers.com> Subject: RE: Computer Jose & Kyle, I have waited patiently for a return of the funds for the computer I paid for and never received. I have completed the forms and introduced evidence in this matter. There is a $254.00 filing fee that the court said would be added to my judgement against you. I thought I would give you one last attempt to reconcile this with us before I get the certified check for the filing fee. Please advise if you are going to refund the funds for this computer. Thank you,

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Tom Ronnkvist President (p) 763-592-8670 (f) 763-592-8661 Drill Pipe Inc. 602 Commerce St Alice, TX 78332 Drill Pipe Inc. 550 3rd Street South

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Winsted, MN 55395 drillpipeinc.com This email, including attachments, may contain information that is privileged, confidential and/or proprietary. If you are NOT the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this email in error, please immediately contact the sender by replying to this message and delete the email and any attachments in entirety, whether in electronic or hard copy format. From: Tom Ronnkvist <tom@drillpipeinc.com> Sent: Tuesday, April 1, 2025 1:42 PM To: Kyle Cantu <kyle@northpointcomputers.com> Subject: Computer Kyle, i am wondering when you are sending me a plan to resolve this computer purchase please advise thanks tom

## DOC02: email communications\Jose attempting to clarify and understand the situation.pdf

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Re: Pentium II PC Delivery Address R equest From: Jose Sandoval (admin@northpointcomputers.com) T o: tom@drillpipeinc.com Date: Thursday, April 24, 2025 at 09:39 AM CD T Hi Tom, I understand that you wish to pursue legal action and have chosen not to retrieve the equipment from our shop. If that reflects your intention to abandon the system, I want to clarify that we are still available and willing to ship it to you. Your Pentium II system and the USB to ISA adapters remain ready for delivery . We are prepared to send them via tracked and confirmed shipping at our cost at ANY time. Just let us know where you would like them delivered. For the record, there has not been a need to chase us for communication. I respond to emails promptly and have remained available to address this matter from the beginning. Please also understand that the software troubleshooting and technical support Kyle provided, especially in relation to your welding software, were not part of the original scope of the job. W e continued to assist in good faith, even after the ISA cards were removed from our shop, which made it impossible to complete the integration. We remain committed to resolving this professionally . Let me know how you would like to proceed. Best regards, Jose L. Sandoval II North Point Computers (361) 668-0599 On Thursday , April 24, 2025 at 09:31:04 AM CDT , Tom Ronnkvist <tom@drillpipeinc.com> wrote: I’m done talking See you on court Tom Ronnkvist

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President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www .drillpipeinc.com On Apr 24, 2025, at 9:29 AM, Jose Sandoval <admin@northpointcomputers.com> wrote: Hi Tom, I’m writing to clarify your recent message and to provide a complete, final summary of the situation. The email I sent on June 17 stated, “we aren’t ordering you a new tower ,” which referred specifically to the fact that no additional machine would be sourced. By that time, we had already purchased, configured, and transferred your data to a Pentium II system that met the specific expansion requirements for your ISA cards. That system is the one referenced in your paid receipt and the original quote from Kyle. To be completely clear , referring to a Pentium II as a “new tower” is a misunderstanding. These systems are legacy hardware, no longer manufactured, and only sourced by request for niche applications like yours. There is no such thing as a brand new Pentium II. The machine we sourced was custom-ordered based on your needs and approval, and no additional unit was ever quoted or purchased (as I clearly stated). W e negotiated with a legacy hardware provider , paid for the PC on 5/20/2024, and received it 5/23/2024. I have the invoices, communication with the vendor , and payment information recorded in my account that I can easily provide to any person that requires it. Here is the FedEx tracking information for the day it was delivered: 274924287408 I urge you to look at the package details, you will see the box and package weight match a computer tower . Once we determined that the hardware itself was not the problem, and that the issue stemmed from a missing communication protocol (which you acknowledged would need to come from the hardware manufacturer), we shifted our ef forts to alternative solutions. This included sourcing USB-to-ISA adapters—custom, hand- built components intended to help you use modern systems with your existing setup. These adapters were purchased at our expense as a good-faith ef fort to help you move forward, even though they were beyond the scope of the original quote.

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You later visited our of fice, retrieved the ISA cards, and declined to take the Pentium II system or the adapters. That decision made it impossible for us to complete the integration. W e have made multiple of fers to deliver the equipment you paid for , and it remains in our secure custody . Choosing not to take delivery of the system does not entitle you to a refund. It simply reflects your personal decision to walk away from the hardware we sourced and prepared for you. You are still welcome to take possession of it at any time. You also mentioned “chasing us for 3 months.” Even if that were the case, it would still fall outside our standard return window , and more importantly , our store policy clearly states that custom orders and completed labor are not refundable . This policy is posted at the point of sale and inside our store. If your concern is the lack of itemization, I am happy to provide a full breakdown of the labor performed. The original quote included three to four hours of work, and our internal service rate at the time was $160 per hour . This covered OS configuration, ISA slot testing, software troubleshooting, and additional research and testing of the adapter solution. We’ve made every ef fort to resolve this respectfully . If this matter proceeds to court, we will be prepared to present: A copy of your paid receipt The vendor invoice and credit card statement for the Pentium II system The full email history , including the June 17 message in context Internal labor records and technician time logs Photos of our posted refund policy Documentation of all delivery of fers and your choice to leave the equipment behind That said, I am still open to resolving this directly . I am willing to: Provide a detailed labor invoice Ship the Pentium II system and USB-to-ISA adapters to your preferred address Close this matter respectfully and professionally Please let me know how you’d like to proceed.

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Best regards, Jose L. Sandoval II North Point Computers (361) 668-0599 On Thursday , April 24, 2025 at 08:41:53 AM CDT , Tom Ronnkvist <tom@drillpipeinc.com> wrote: Jose, I have been chasing you guys for over 3 months for the refund on the computer that was never purchased. The email below you sent me says that you didn’t order a computer So, at this time I require a full refund, I will easily prove it is owed to us. I am filing today unless there is a credit transaction to my CC, Cash or Money Order for the full amount. Please see your email: <image005.jpg> Tom Ronnkvist President (p) 763-592-8670 (f) 763-592-8661 Drill Pipe Inc. 602 Commerce St Alice, TX 78332 Drill Pipe Inc. 550 3rd Street South Winsted, MN 55395 drillpipeinc.com <image001.png> <image002.jpg> <image003.jpg> <image004.jpg> This email, including attachments, may contain information that is privileged, confidential and/or proprietary. If you are NOT the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this email in error, please immediately contact the sender by replying to this message and delete the email and any attachments in entirety, whether in electronic or hard copy format.

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From: Jose Sandoval <admin@northpointcomputers.com> Sent: Wednesday, April 23, 2025 9:37 PM To: Tom Ronnkvist <tom@drillpipeinc.com> Subject: Re: Pentium II PC Delivery Address Request Hi Tom, Thank you for your clarification. Your receipt reflects the purchase of a Pentium II system, which was sourced specifically to meet your requirements. That system remains available, and I’m still offering to ship it to you at no additional cost. Regarding the service work mentioned, the labor performed extended beyond the original quote. This included configuration, data transfer preparation, ISA slot testing, exploration of USB-to-ISA solutions, and safe storage of your equipment for several months. Kyle communicated progress with you throughout the process, and we have internal documentation reflecting the time he committed to your project. It’s also important to clarify that the original quote you accepted via email included approximately three to four hours of labor . At the time, our internal tech rate was $160 per hour . That portion of the project accounts for between $480 and $640 of the total amount billed. The balance covers the cost of the Pentium II system itself, which was custom-sourced to support your legacy ISA hardware needs. At one point when you visited our of fice, Kyle explained that additional time spent troubleshooting the software used to operate your welding equipment would require further billing. After that discussion, you chose to retrieve the ISA cards but declined to take the system or the USB-to-ISA adapters with you. I’d like to understand what you expected us to do after the required testing hardware was removed. Without those cards, we could not continue the integration. If you had concerns at that time, that would have been an appropriate moment to address them. After that visit, we did not hear from you again for several months, during which your equipment remained secured in our care. The integration challenges we encountered were due to a missing communication protocol, which we understood would be provided by the manufacturer of your ISA cards. W e exhausted every reasonable option, including sourcing specialty USB- to-ISA adapters at our own expense to try to help you move forward. If your concern now is the lack of an itemized invoice, I’d be happy to provide a detailed breakdown of the labor performed. However , I cannot of fer a refund for custom hardware or for completed and compensated service work. As stated in our posted store policy , refunds are not issued for special orders parts.

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That said, I’m still open to resolving this matter professionally . I’m willing to: Provide an itemized labor invoice Ship the Pentium II system to your preferred address Bring this matter to a respectful and conclusive close Please let me know how you’d like to proceed. Best regards, Jose L. Sandoval II North Point Computers (361) 668-0599 On Wednesday, April 23, 2025 at 07:12:34 PM CDT, Tom Ronnkvist <tom@drillpipeinc.com> wrote: Jose No one had presented anything over and above the computer and the other service work you did I asked Kyle for 2 months to itemize any work he said you did and he never sent me anything If you want to settle this you need to refund the funds or the majority of it Tom Ronnkvist President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www.drillpipeinc.com On Apr 23, 2025, at 6:46 PM, Jose Sandoval <admin@northpointcomputers.com> wrote: Hi Tom, I understand you're frustrated, and I want to make an ef fort to resolve this matter professionally and respectfully . We fulfilled the original quote exactly as agreed, including sourcing a Pentium II system and preparing it for integration with your hardware. The USB-to-ISA adapters were custom ordered and paid for out of pocket in a good-faith ef fort to support your project, even though they were never part of the original agreement. W e have invoices and delivery confirmation for these parts.

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You chose to remove your ISA cards, which prevented us from completing the service you initially requested. Since then, your hardware components (the Pentium II PC and the USB to ISA adapters) have remained in our secure custody at no charge, and I’ve responded to every message with transparency and a genuine desire to bring closure to this. At this point, we are still prepared to: Cover the cost of shipping your Pentium II system and the USB-to-ISA adapters Provide a final labor invoice for the work performed beyond the original scope Resolve this without legal involvement If you have documentation showing we committed to services beyond what has been acknowledged, I welcome you to share it and I will review it with Kyle. Otherwise, I cannot of fer a refund for custom hardware or for labor already completed and compensated. Let me know if you'd like to proceed with delivery and final settlement. If I do not hear back, we will consider this matter closed from our side and will prepare our records accordingly . I truly hope we can put this behind us and move on without further conflict. Best regards, Jose L. Sandoval II North Point Computers (361) 668-0599 <image001.png> <image005.jpg> <image004.jpg> <image003.jpg> <image002.jpg>

## DOC03: email communications\kyle asking for clarification on details.pdf

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Fw: ISA Card information From: Kyle Cantu (kyle@northpointcomputers.com) T o: admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 10:46 AM CD T ----- Forwarded Message ----- From: Tom Ronnkvist <tom@drillpipeinc.com> To: Kyle Cantu <kyle@northpointcomputers.com> Sent: Tuesday , July 2, 2024 at 01:35:39 PM CDT Subject: RE: ISA Card information Still working with MTI, be with you early in the week Have a good holiday! Thanks Tom Ronnkvist President (p) 763-592-8670 (f) 763-592-8661 Drill Pipe Inc. 602 Commerce St Alice, TX 78332 Drill Pipe Inc. 550 3rd Street South Winsted, MN 55395 drillpipeinc.com This email, including attachments, may contain information that is privileged, confidential and/or proprietary. If you are NOT the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is

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STRICTLY PROHIBITED. If you received this email in error, please immediately contact the sender by replying to this message and delete the email and any attachments in entirety, whether in electronic or hard copy format. From: Kyle Cantu <kyle@northpointcomputers.com> Sent: Friday, June 28, 2024 11:29 AM To: Tom Ronnkvist <tom@drillpipeinc.com> Subject: ISA Card information Hi Tom, I need some information about the ISA expansion cards that run your welder . I’m trying to get your old system converted to modern hardware through OS virtualization and a USB to ISA adapter but I need to know for each of the 3 cards the following information: Base I/O port and number of ports IRQ number Also, the welder program welder .exe which is ran by the mti.bat batch file makes a bios call that is unsupported by the virtualization software and may require access to the source code to modify the program to identify the cards by the system. Given these issues I have once again looked over your old PC that you had been using to run the welder and don’t find any reason why the serial coms should not work. They are both recognized by the system and appear in the MSD diagnostics tool built into DOS. If I recall, the serial port in the computer was able to reprogram the CPU that’ s installed in the rack when MTI was out here working on it. It was not until the new program was sent to the CPU that it was unable to communicate. Get back with me if you’re able to get this information to me. Thanks, Kyle Sent from my iPhone

## DOC04: email communications\scope of work email.pdf

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Fw: Computer tower From: Kyle Cantu (kyle@northpointcomputers.com) T o: admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 10:41 AM CD T ----- Forwarded Message ----- From: Kyle Cantu <kyle@northpointcomputers.com> To: Tom Ronnkvist <tom@drillpipeinc.com> Sent: Thursday , May 16, 2024 at 05:20:54 PM CDT Subject: Re: Computer tower Sounds good. On May 16, 2024, at 5:1 1 PM, Tom Ronnkvist <tom@drillpipeinc.com> wrote: Thanks, I’ll bring the computer when I come tomorrow Thanks Kyle Tom Ronnkvist President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www .drillpipeinc.com On May 16, 2024, at 5:07 PM, Kyle Cantu <kyle@northpointcomputers.com> wrote: Tom, I found a machine that has all the expansion slots needed. After shipping and taxes would come out to $689. W ould you like me to send you an invoice for this or would you want to. come in to pay at the card reader? This price would include the transfer of hard drive data and expansion cards needed to run your welder .

## DOC05: email communications\we are waiting email from Tom confirming that we are still waiting - last message I ever received via email from Tom until his recent threats for legal action.pdf

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Fwd: ISA Card information From: Kyle Cantu (kyle@northpointcomputers.com) T o: admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 10:06 AM CD T Begin forwarded message: From: Kyle Cantu <kyle@northpointcomputers.com> Date: July 9, 2024 at 4:20:37 PM CDT To: Tom Ronnkvist <tom@drillpipeinc.com> Subject: Re: ISA Card information No problem Tom, I’ll talk to you on Friday . Safe travels. Sent from my iPhone On Jul 9, 2024, at 2:29 PM, Tom Ronnkvist <tom@drillpipeinc.com> wrote: Kyle I hope you had a good fourth! I had to get through the holiday on this. I am traveling today thru Friday AM I’ll call you Friday Thanks Tom Ronnkvist President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www .drillpipeinc.com On Jun 28, 2024, at 1 1:29 AM, Kyle Cantu <kyle@northpointcomputers.com> wrote: Hi Tom,

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I need some information about the ISA expansion cards that run your welder . I’m trying to get your old system converted to modern hardware through OS virtualization and a USB to ISA adapter but I need to know for each of the 3 cards the following information: Base I/O port and number of ports IRQ number Also, the welder program welder .exe which is ran by the mti.bat batch file makes a bios call that is unsupported by the virtualization software and may require access to the source code to modify the program to identify the cards by the system. Given these issues I have once again looked over your old PC that you had been using to run the welder and don’t find any reason why the serial coms should not work. They are both recognized by the system and appear in the MSD diagnostics tool built into DOS. If I recall, the serial port in the computer was able to reprogram the CPU that’ s installed in the rack when MTI was out here working on it. It was not until the new program was sent to the CPU that it was unable to communicate. Get back with me if you’re able to get this information to me. Thanks, Kyle Sent from my iPhone

## DOC06: Kyle requesting updated information for our virtualization attempt.pdf

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Fwd: ISA Card information From: Kyle Cantu (kyle@northpointcomputers.com) T o: admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 10:06 AM CD T Begin forwarded message: From: Kyle Cantu <kyle@northpointcomputers.com> Date: July 9, 2024 at 4:20:37 PM CDT To: Tom Ronnkvist <tom@drillpipeinc.com> Subject: Re: ISA Card information No problem Tom, I’ll talk to you on Friday . Safe travels. Sent from my iPhone On Jul 9, 2024, at 2:29 PM, Tom Ronnkvist <tom@drillpipeinc.com> wrote: Kyle I hope you had a good fourth! I had to get through the holiday on this. I am traveling today thru Friday AM I’ll call you Friday Thanks Tom Ronnkvist President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www .drillpipeinc.com On Jun 28, 2024, at 1 1:29 AM, Kyle Cantu <kyle@northpointcomputers.com> wrote: Hi Tom,

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I need some information about the ISA expansion cards that run your welder . I’m trying to get your old system converted to modern hardware through OS virtualization and a USB to ISA adapter but I need to know for each of the 3 cards the following information: Base I/O port and number of ports IRQ number Also, the welder program welder .exe which is ran by the mti.bat batch file makes a bios call that is unsupported by the virtualization software and may require access to the source code to modify the program to identify the cards by the system. Given these issues I have once again looked over your old PC that you had been using to run the welder and don’t find any reason why the serial coms should not work. They are both recognized by the system and appear in the MSD diagnostics tool built into DOS. If I recall, the serial port in the computer was able to reprogram the CPU that’ s installed in the rack when MTI was out here working on it. It was not until the new program was sent to the CPU that it was unable to communicate. Get back with me if you’re able to get this information to me. Thanks, Kyle Sent from my iPhone

## DOC07: Kyle's original request for Tom's backup tower.pdf

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Pentium II W orkstation PC From: Kyle Cantu (remakeofdeath@gmail.com) T o: admin@northpointcomputers.com Date: Monday, May 20, 2024 at 03:24 PM CD T for customer Tom Ronnkvist https://tinyurl.com/5n9b57fp

## DOC08: Kyle's original request for Tom's replacement controller card and my response.pdf

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Re: inertia welder expansion card From: Jose Sandoval (admin@northpointcomputers.com) T o: remakeofdeath@gmail.com Date: Thursday, March 21, 2024 at 11:43 AM CD T Otw. Jose L. Sandoval II North Point Computers 361-668-0599 On Mar 21, 2024, at 1 1:29 AM, Kyle Cantu <remakeofdeath@gmail.com> wrote: For customer Tom Ronnkrist https://tinyurl.com/yc3emmwc

## DOC09: shipping and tracking confirmations\ebay purchase of industrial add on card.pdf

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Order information Buyer npc_sales Seller philipswholesale Placed on Mar 21, 2024 Payment method Credit Card Paid on Mar 21, 2024Shipping address Jose L. Sandoval II 62 S King St Alice , Texas 78332-4958 United StatesOrder total 1 item $75.00 Shipping $9.95 Order total $84.95 Items bought from philipswholesale Order number: 22-11332-08919 Quantity Item name Shipping service Item price 1 INDUSTRIAL COMPUTER SOURCE 10364-02C USED PCDI024B/48B-P CARD 1036402C (391948000063) USPS Priority Mail $75.00

## DOC10: shipping and tracking confirmations\ebay vendor confirmation for pentium II.pdf

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Fwd: atlanta404store has sent a question about item #266687828130, that ended on May- 20-24 15:20:01 PD T - HP NetServer E 50 Vintage W orkstation P entium II 300MHz 256MB 0HD 3x ISA From: Jose L. Sandoval II (helcite@yahoo.com) T o: admin@northpointcomputers.com Date: Thursday, April 24, 2025 at 09:25 AM CD T Jose L. Sandoval II North Point Computers 361-668-0599 Begin forwarded message: From: eBay - atlanta404store <massiv_hv3826nb@members.ebay .com> Date: May 21, 2024 at 9:14:32 AM CDT To: helcite@yahoo.com Subject: atlanta404store has sent a question about item #266687828130, that ended on May-20-24 15:20:01 PDT - HP NetServer E 50 V intage W orkstation Pentium II 300MHz 256MB 0HD 3x ISA New message: Jose Sandoval This is a [...]... New message from: atlanta404store (8,053 )

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ReplyReply View order detailsView order detailsOrder status: Paid Estimated delivery: Thu. 23. May . - Sat. 25. May . Tracking number: 274924287408 Order number: 05-1 1598-95130Jose Sandoval This is a Shipping confirmation for HP NetServer E 50 V intage W orkstation Pentium II 300MHz 256MB 0HD 3x ISA. Your Order/Item W as Shipped V ia FedEx with a 274924287408 Tracking Number . Check your inbox or spam folder for details on how your order was packed, packing pictures (if available), and other order status updates. Special Sales Join us for a deep discount on selected items—Sales will be posted to our eBay Store periodically so please check back frequently to get the best deals. You are eligible for a thank you coupon: THXJAN202 A coupon Code Is Included With Each order . Be sure to check our eBay store https:// www .ebay .com/str/str/massivesurplus2014 Thanks, Paul HP NetServer E 50 V intage W orkstation Pentium II 300MHz 256MB 0HD 3x ISA

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We scan messages to enforce policies. Only purchases on eBay are covered by the eBay purchase protection programs. Asking your trading partner to complete a transaction outside of eBay is not allowed. Email reference id: [#a01-llyjd43tlw#]_[#a72819e8cd574c26bc7ac1420d7e0395#] We don't check this mailbox, so please don't reply to this message. If you have a question, go to Help & Contact . eBay sent this message to Jose Sandoval (npc_sales). Learn more about account protection . eBay is committed to your privacy . Learn more about our privacy notice and user agreement . ©1995-2024 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

## DOC11: shipping and tracking confirmations\fedex tracking detail for the pentium 2 pc.pdf

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Travel history Sort by:Ascending Tuesday, 5/21/24 10:16 AM Shipment information sent to FedEx 2:46 PM Picked up AUSTELL, GA 6:07 PM Arrived at FedEx location AUSTELL, GA 6:09 PM Shipment arriving On-Time AUSTELL, GA Wednesday, 5/22/24 3:38 AM Left FedEx origin facility AUSTELL, GA 2:39 PM On the way ANAHUAC, TX 10:13 PM Arrived at FedEx location CYPRESS, TXTracking ID:274924287408

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Shipment facts Shipment overview Services Package detailsThursday, 5/23/24 2:05 AM Departed FedEx location CYPRESS, TX 7:02 AM At local FedEx facility CORPUS CHRISTI, TX 7:09 AM On FedEx vehicle for delivery CORPUS CHRISTI, TX 12:01 PM Delivered Alice, TX TRACKING NUMBER 274924287408 SHIP DATE 5/21/24 STANDARD TRANSIT 5/23/24 DELIVERED 5/23/24 at 12:01 PM SERVICE FedEx Ground TERMS Shipper SPECIAL HANDLING SECTION Direct Signature Required SIGNATURE SERVICES Direct signature required WEIGHT 39 lbs / 17.69 kgs DIMENSIONS 23x23x13 in. TOTAL PIECES 1 PACKAGING Package

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O UR CO M PANY About FedEx Our Portfolio Investor Relations Careers FedEx Blog Corporate Responsibility Newsroom Contact Us M O RE FRO M FEDEX FedEx Compatible FedEx Developer Portal FedEx Logistics ShopRunner LANGUAGE United States FO LLO W FEDEX © FedEx 1995-2025 Site Map Terms of Use Privacy & Security Ad Choices | | |

## DOC12: shipping and tracking confirmations\industrial add on card purchase - Tom's first hardware purchase at NPC.pdf

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Receipt from North P oint Computers $216.00 From: North P oint Computers (no-reply@zettle.com) T o: admin@northpointcomputers.com Date: Sunday, June 8, 2025 at 02:11 AM CD T Total: $216.00 USD Total tax included: $16.46 USD Texas Sales Tax (8.25%): $16.46Receipt #1 129 March 21, 2024 1 1:00 AM CDT North Point Computers www .lowbies.com Industrial Computer Source add in card $216.00 PURCHASE Card Payment $216.00 USD VISA CREDIT **** **** **** 4257 CONT ACTLESS APPROVED

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AUTHORIZA TION MODE: ISSUER AID: A0000000031010 TVR: 0000000000 AUTHORIZA TION CODE: 111200 REF.NR: ZQJOJK57N5 CARD TYPE: VISA Text JOIN to 361-885-2983 for exclusive deals & offers! ● North Point Computers ● 62 S King St Alice, 78332 ● +1 361-668-0599 ● admin@northpointcomputers.com Electronic receipt View in web browser How my inf ormation is handled Why did I get a digital r eceipt? PayPal will send you a digital receipt if you’ve requested one and have provided your email or phone number at a PayPal Zettle seller . Learn how PayPal Inc. collects and uses your personal information in accordance with the PayPal privacy statement . If you have any questions, you can contact us at support.us.zettle@paypal.com . Copyright © 2025 PayPal Inc.

## DOC13: shipping and tracking confirmations\USB to ISA adapter purchase for Tom.pdf

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[ARST ech products] Order confirmation From: ARST ech products (info@arstech.com) T o: admin@northpointcomputers.com Date: Monday, June 17, 2024 at 09:03 PM CD T Hi Jose Sando val, Thank you for shopping on ARST ech pr oducts ! Order details Order: UYMUGDSSU Placed on 06/17/2024 15:21:27 Payment: Card via Stripe

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Refer ence Product Unit price Quantity Total price usb2isa-x3set - pack of products handling up to 3 ISA cards - $253.00 1 $253.00 Products $253.00 Discounts $0.00 Shipping $25.85 Including total tax $0.00 Total paid $278.85 Shipping Carrier: Domestic & International Payment: Card via Stripe Recycled packaging: No Delivery addr ess Jose Sando val NPC 62 S King St Alice, T exas 78332 United States 3616680599 Billing addr ess Jose Sando val NPC 62 S King St Alice, T exas 78332 United States 3616680599 Follo w your or der and do wnload your invoice on our stor e, go to the Order history and details section of your customer account.

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#IN000022 .pdf 468.5kBIf you have a guest account, you can follo w your or der via the Guest Tracking section on our shop. ARST ech pr oducts Powered b y PrestaShop

## DOC14: Tom making legal threats even after Kyle promised delivery after he settles up his labor balance.pdf

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RE: Computer From: Tom R onnkvist (tom@drillpipeinc.com) T o: kyle@northpointcomputers.com; admin@northpointcomputers.com Date: Wednesday, April 23, 2025 at 09:09 AM CD T Jose & Kyle, I have waited patiently for a return of the funds for the computer I paid for and never received. I have completed the forms and introduced evidence in this matter. There is a $254.00 filing fee that the court said would be added to my judgement against you. I thought I would give you one last attempt to reconcile this with us before I get the certified check for the filing fee. Please advise if you are going to refund the funds for this computer. Thank you,

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Tom Ronnkvist President (p) 763-592-8670 (f) 763-592-8661 Drill Pipe Inc. 602 Commerce St Alice, TX 78332 Drill Pipe Inc. 550 3rd Street South Winsted, MN 55395 drillpipeinc.com

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This email, including attachments, may contain information that is privileged, confidential and/or proprietary. If you are NOT the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this email in error, please immediately contact the sender by replying to this message and delete the email and any attachments in entirety, whether in electronic or hard copy format. From: Tom Ronnkvist <tom@drillpipeinc.com> Sent: Tuesday, April 1, 2025 1:42 PM To: Kyle Cantu <kyle@northpointcomputers.com> Subject: Computer Kyle, i am wondering when you are sending me a plan to resolve this computer purchase please advise thanks tom

## DOC15: Tom's Payment Receipts\on-site testing of the welder control PC round 1 - #1238.pdf

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Receipt from North P oint Computers $112.50 From: North P oint Computers (no-reply@zettle.com) T o: admin@northpointcomputers.com Date: Tuesday, June 3, 2025 at 06:35 PM CD T Total: $1 12.50 USDReceipt #1238 April 24, 2024 2:06 PM CDT North Point Computers www .lowbies.com Tech Time $112.50 0.75 hour x 150.00 PURCHASE Card Payment $112.50 USD VISA CREDIT **** **** **** 4257 CONT ACTLESS APPROVED AUTHORIZA TION MODE: ISSUER AID: A0000000031010 TVR: 0000000000 AUTHORIZA TION CODE: 414260 REF.NR:

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2Y3LCLIREL CARD TYPE: VISA Text JOIN to 361-885-2983 for exclusive deals & offers! Seller : Kyle Cantu ● North Point Computers ● 62 S King St Alice, 78332 ● +1 361-668-0599 ● admin@northpointcomputers.com Electronic receipt View in web browser How my inf ormation is handled Why did I get a digital r eceipt? PayPal will send you a digital receipt if you’ve requested one and have provided your email or phone number at a PayPal Zettle seller . Learn how PayPal Inc. collects and uses your personal information in accordance with the PayPal privacy statement . If you have any questions, you can contact us at support.us.zettle@paypal.com . Copyright © 2025 PayPal Inc.

## DOC16: Tom's Payment Receipts\on-site testing of the welder control PC round 2 - verified software functionality problem - #1300.pdf

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Receipt from North P oint Computers $450.00 From: North P oint Computers (no-reply@zettle.com) T o: admin@northpointcomputers.com Date: Tuesday, June 3, 2025 at 06:27 PM CD T Total: $450.00 USDReceipt #1300 May 15, 2024 1 1:33 AM CDT North Point Computers www .lowbies.com Tech Time $450.00 3 hour x 150.00 PURCHASE Card Payment $450.00 USD VISA CREDIT **** **** **** 4257 CONT ACTLESS APPROVED AUTHORIZA TION MODE: ISSUER AID: A0000000031010 TVR: 0000000000 AUTHORIZA TION CODE: 115133 REF.NR:

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YUWOFDQFUE CARD TYPE: VISA Text JOIN to 361-885-2983 for exclusive deals & offers! Seller : Kyle Cantu ● North Point Computers ● 62 S King St Alice, 78332 ● +1 361-668-0599 ● admin@northpointcomputers.com Electronic receipt View in web browser How my inf ormation is handled Why did I get a digital r eceipt? PayPal will send you a digital receipt if you’ve requested one and have provided your email or phone number at a PayPal Zettle seller . Learn how PayPal Inc. collects and uses your personal information in accordance with the PayPal privacy statement . If you have any questions, you can contact us at support.us.zettle@paypal.com . Copyright © 2025 PayPal Inc.

## DOC17: Tom's Payment Receipts\payment for original industrial add on card - #1129.pdf

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Receipt #1129 March 21, 2024. 11:00 AM Product name Quantity Total Industrial Comp uter Sour ce add in card 1 $216.00 Total: $216.00 Total tax included: $16.46 Texas Sales Tax (8.3%): $16.46 Payment details Handled by Jose Sandoval Payment ************4257 Card Total $216.00 $5.04 APPROVED Authorized by electronic signature Reference: ZQJOJK57N5 TVR: 0000000000 AID: A0000000031010 TSI: - Card type: VISAFee (Zettle + Interchange)

## DOC18: Tom's Payment Receipts\Tom paying for his backup tower and physical integration of his cards and hard disk to this system - #1311.pdf

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Receipt from North P oint Computers $678.00 From: North P oint Computers (no-reply@zettle.com) T o: admin@northpointcomputers.com Date: Tuesday, June 3, 2025 at 06:20 PM CD T Total: $678.00 USD Total tax included: $51.67 USD Texas Sales Tax (8.25%): $51.67Receipt #131 1 May 20, 2024 3:21 PM CDT North Point Computers www .lowbies.com Pentium II PC $678.00 PURCHASE Card Payment $678.00 USD VISA CREDIT **** **** **** 4257 CHIP APPROVED

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AUTHORIZA TION MODE: ISSUER AID: A0000000031010 TVR: 8000008000 TSI: 6800 AUTHORIZA TION CODE: 510212 REF.NR: L64PW4QNBI CARD TYPE: VISA Text JOIN to 361-885-2983 for exclusive deals & offers! ● North Point Computers ● 62 S King St Alice, 78332 ● +1 361-668-0599 ● admin@northpointcomputers.com Electronic receipt View in web browser How my inf ormation is handled Why did I get a digital r eceipt? PayPal will send you a digital receipt if you’ve requested one and have provided your email or phone number at a PayPal Zettle seller . Learn how PayPal Inc. collects and uses your personal information in accordance with the PayPal privacy statement . If you have any questions, you can contact us at support.us.zettle@paypal.com . Copyright © 2025 PayPal Inc.

## DOC19: Tom's Payment Receipts\Tom returns to our shop to have us replace the hard disk on his failing controller system - #1650.pdf

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Receipt from North P oint Computers $194.00 From: North P oint Computers (no-reply@zettle.com) T o: admin@northpointcomputers.com Date: Tuesday, June 3, 2025 at 06:24 PM CD T Total: $194.00 USD Total tax included: $3.35 USD Texas Sales Tax (8.25%): $3.35Receipt #1650 September 12, 2024 12:49 PM CDT North Point Computers www .lowbies.com Tech Time $150.00 1 hour x 150.00 IDE Hard Drive $44.00 PURCHASE Card Payment $194.00 USD VISA CREDIT **** **** **** 4257 CHIP APPROVED

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AUTHORIZA TION MODE: ISSUER AID: A0000000031010 TVR: 8000008000 TSI: 6800 AUTHORIZA TION CODE: 212194 REF.NR: KOOP AAQQ2Z CARD TYPE: VISA Text JOIN to 361-885-2983 for exclusive deals & offers! Seller : Kyle Cantu ● North Point Computers ● 62 S King St Alice, 78332 ● +1 361-668-0599 ● admin@northpointcomputers.com Electronic receipt View in web browser How my inf ormation is handled Why did I get a digital r eceipt? PayPal will send you a digital receipt if you’ve requested one and have provided your email or phone number at a PayPal Zettle seller . Learn how PayPal Inc. collects and uses your personal information in accordance with the PayPal privacy statement . If you have any questions, you can contact us at support.us.zettle@paypal.com . Copyright © 2025 PayPal Inc.

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## DOC20: Tom's update request and my clarification.pdf

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Re: New T ower From: Tom R onnkvist (tom@drillpipeinc.com) T o: admin@northpointcomputers.com Date: Monday, June 17, 2024 at 09:30 AM CD T Thank you, Let me know when you hear something Thanks Tom Ronnkvist President Drill Pipe Inc 550 S 3rd Street Winsted, MN 55395 PH: (763) 592-8670 FAX: (763) 592-8661 tom@drillpipeinc.com www .drillpipeinc.com On Jun 17, 2024, at 9:26 AM, Jose Sandoval <admin@northpointcomputers.com> wrote: Hi Tom We aren’t ordering you a new tower , maybe there was a a lapse in communication. Instead, Kyle had me purchase some speciality adapters so you can plug your old hardware into a new computer . These devices are hand made and on low supply . I have been waiting for approximately two weeks for shipping confirmation. I will send you shipping details for these adapters once the manufacturer has provided them. If you have any further questions feel free to reach out to me or Kyle. Jose L. Sandoval II North Point Computers 361-668-0599 On Jun 17, 2024, at 9:00 AM, Tom Ronnkvist <tom@drillpipeinc.com> wrote: Good Morning Jay ,

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Kyle mentioned you might be able to get me caught up on the delivery of the new tower , let me know what you know Thanks Tom Ronnkvist President (p) 763-592-8670 (f) 763-592-8661 Drill Pipe Inc. 602 Commerce St Alice, TX 78332 Drill Pipe Inc. 550 3rd Street South Winsted, MN 55395 drillpipeinc.com <image001.png> <image002.jpg> <image003.jpg> <image004.jpg> This email, including attachments, may contain information that is privileged, confidential and/or proprietary. If you are NOT the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this email in error, please immediately contact the sender by replying to this message and delete the email and any attachments in entirety, whether in electronic or hard copy format.
