# TIMELINE OF EVENTS - TOM RONNQVIST

March 18, 2024:

• Initial contact regarding failing Welder Control PC

• NPC diagnoses bad ISA controller card

• Card replacement performed

March 21, 2024:

• Additional diagnostic work

April 24, 2024:

• On-site visit for continuity testing

• Discussion of backup solution

May 15, 2024:

• Joint visit with MTI technician

• Requirements assessment completed

May 16-23, 2024:

• Pentium II system procurement

• Initial system setup and configuration

May 21 - July 2024:

• Virtualization project work

• USB-to-ISA adapter integration

July 2024:

• Tom picks up original PC and ISA cards

• Acknowledges Pentium II system work

September 10-12, 2024:

• HDD failure on Pentium II system

• Data recovery performed

April 1, 2025:

• Tom sends "no contact since September" email

• Threatens legal action

April 23, 2025:

• Multiple emails from Tom demanding refund

• False claims about never receiving computer

• Multiple legal threats